UPDATE - I solved the problem myself, NOT using any of the guidance already published on this site (that I could find)
Here was my solution in the event any one else can benefit:
1. I did as many instructed in other posts - turn off all shell context / right click programs, see if the problem...
I have used Eraser for approx. 10 years, have donated $ in support more than once (and now again, today). I love Eraser.
Now I have a problem I cannot solve.
I tried to research and solve the problem on my own - uninstall, reinstall (four times) with reboot, clearing all registry entries...
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