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thanks for the reply. I can disable uac but I'm reluctant to do that since I could allow something else to execute while it's turned off. I have no idea what elevate is though. Running in admin mode for ALL users isn't enough? The issue I have is the same I have with many technical people...

I have the same problem. I've read the other threads pertaining to this and landed here. Vista home premium, sp1 eraser 5.86 (erase & launcher run as admin) pc inspector (recovery) firewall, a/v turned off disconnected from internet erase seems to run but I can fully restore files that were...