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  1. M

    Is a file moved to a USB drive recoverable in hard drive?

    Re: Is a file moved to a USB drive recoverable in hard drive Thanks a lot...especially for your patience.
  2. M

    Is a file moved to a USB drive recoverable in hard drive?

    Re: Is a file moved to a USB drive recoverable in hard drive Sorry to be so dense, but how do I do a "secure move?" Thanks.
  3. M

    Is a file moved to a USB drive recoverable in hard drive?

    Re: Is a file moved to a USB drive recoverable in hard drive Thanks for your reply, Garrett, but I'm not very computer literate. So, I don't understand what you mean by using a "secure move" and that it should get transferred correctly. My concern is if I move a file--from Windows Explorer to...
  4. M

    Is a file moved to a USB drive recoverable in hard drive?

    Re: Is a file moved to a USB drive recoverable in hard drive Thanks for your reply, Kuerten. Guess I'm kind of disappointed not to hear from some of the moderators or support people, i.e., Eraser "experts." I realize that they're all volunteers with their own busy lives, and they certainly...
  5. M

    Is a file moved to a USB drive recoverable in hard drive?

    I've been trying to find the "Tutorial" which was mentioned to be a pdf file but could not. Can't find downloadable "Quick Guide" either. My question is if I move a file like Word or Excel from the hard drive to a USB drive, is that file then securely removed from the hard drive or should I...
  6. M

    Eraser cannot find file

    Sorry, wish I could, but that really doesn't sound like something I can do. What other options do I have if you can't come up with a fix for the Eraser problem?
  7. M

    Eraser cannot find file

    Joel, I know that you're very busy, and my situation is a puzzling one. What I didn't mention before was that I bought a new pc over 2 weeks ago and would like to set it up. So, I'm trying to erase critical files etc. in my old pc before setting up the new one. For sure, I realize that...
  8. M

    Eraser cannot find file

    Joel wrote: “You sound like you are using a preview feature of some sort. Are you?” - No. I’m opening files for possible erasing and then erasing them while in WE. And, I'm trying to provide detailed info of what I've done, as you asked. Joel wrote: “Delete all of them. Erase one of the...
  9. M

    Eraser cannot find file

    Sorry for the confusion. I can see how this can easily happen since, as a newbie, I’m very confused. Let me try to summarize. 1. I wanted to erase some Excel and Word files while in Windows Explorer (WE). I DID NOT open Excel or Word, but I clicked on and opened those files (from WE) to see...
  10. M

    Eraser cannot find file

    Re: Eraser Error Messages As I mentiioned above, the Task Log shows Time Stamp, Severity shown as "Error", and Message as "Could not find file 'C:\Users....file location followed by garbled file name. Sorry, went back to MS .net framework and still don't know how to download patch you...
  11. M

    Eraser cannot find file

    Re: Eraser Error Messages Ok, it occurred to me that maybe I should uninstall/reinstall Eraser. So, I did. Got same result as above--used 3 passes. Think I'll just give up.
  12. M

    Eraser cannot find file

    Re: Eraser Error Messages Ok, tried erasing a picture and the same thing happened as with Word document. It was erased “with errors” and double-clicking on the erased file brought up a blank. Re your comment that is was strange that Excel was not running when I tried to erase a file... I...
  13. M

    Eraser cannot find file

    Re: Eraser Error Messages Excel was not running when I tried to erase the file. Sorry, don’t understand what you mean by “If that's the case, a normal delete should suffice.” Do you mean to just delete the file and send it to the Recycle Bin? Then delete it again and erase unused disk space...
  14. M

    Eraser cannot find file

    Re: Eraser Error Messages Sorry, I don’t understand. While in Windows Explorer, I tried to open the “erased” file and a window popped up asking what program to open it with. Excel was not one of the selections, so I couldn’t try to open it. Right clicking on the file, the name of which is...
  15. M

    Eraser cannot find file

    I tried to erase 2 excel files by selecting them in Windows Explorer. I right clicked the mouse and selected "erase." That resulted in a message saying that it was erased "with errors." In checking the task list, it showed that the program "could not find the file." I don't understand how...
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