If you can't click on import and export in Outlook, there are a few reasons. If you're using the trial version, upgrading to the Pro version might help. If your Outlook data is damaged, you can try fixing it with the built-in tool or other tools like Advik PST File Converter. Sometimes, company rules set by administrators might be the cause, and updating Outlook is a good idea. Language settings can also be a factor, so adjusting non-Unicode language settings might solve the issue. Checking these things can help you fix the problem of import and export being greyed out in Outlook.
How to Fix the Import Export Option Greyed out in Outlook?
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