cannot uninstall windows 7 ultimate x64

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cannot uninstall windows 7 ultimate x64

Postby cognus » Tue May 22, 2012 3:40 pm

guys I really appreciate your hard work but it is major nuisance to have to run down the forum, register for the forum, confirm, come here, post, all just to uninstall a package.
I have the latest eraser on my windows 7 lab mule and it will not uninstall, throwing a code 2203.

please give me the magic incantation to get this done.

also, if you care to comment: is there a problem in Eraser that defeats its use on a usb connected drive [the target for erasure]. i got affirmatives on the tasks completed with no errors, checked the location using a forensics package, and the files that were "erased" were in fine shape. no overwriting, no deleting
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Re: cannot uninstall windows 7 ultimate x64

Postby DavidHB » Tue May 22, 2012 8:32 pm

To take your last question first, I use Eraser on USB connected drives all the time, and check the erase successfully. But these are all spinning drives. Flash drives and SSDs have wear levelling mechanisms which defeat standard erasure techniques and are impossible to circumvent because they work below (and are not visible to) the file system. Free space erase (which fills the drive) does work on these solid state devices, but should not be used too often because of the wear implications.

Sadly, your problem with the uninstall is almost certainly the result of a faulty installation in the first place. you could try installing Eraser again over the current install, so see if uninstallation works, but that is by no means a certain fix. If you search the forum using the term 'brute force', you will find several topics where full manual uninstallation of Eraser is described.

David
I am not an Eraser programmer, but a long-time user; my views may not be the same as those of the Eraser programming team.
Before posting, please read the top 4 topics in the Eraser FAQ, which already provide many of the answers users need.
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Re: cannot uninstall windows 7 ultimate x64

Postby Joel » Tue May 22, 2012 11:17 pm

It does seem like a corrupt Windows Installer Database. I don't know any workarounds here except to reinstall Windows.

There are fix-it tools available; you can try http://support.microsoft.com/kb/2438651.
Be sure to read the FAQ before posting. If you found this application useful, please contribute to Eraser's development.

I develop Eraser but I am not an employee of Heidi Computers Ltd. My views do not represent those of Heidi Computers Ltd.
Don't PM or Email me questions: they won't be answered any faster than on the forum and knowledge won't be accessible by all.
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Re: cannot uninstall windows 7 ultimate x64

Postby cognus » Wed May 23, 2012 11:34 am

windows is fine.
the program is apparently flawed.

Joel wrote:It does seem like a corrupt Windows Installer Database. I don't know any workarounds here except to reinstall Windows.

There are fix-it tools available; you can try http://support.microsoft.com/kb/2438651.
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Re: cannot uninstall windows 7 ultimate x64

Postby DavidHB » Wed May 23, 2012 5:27 pm

But if Windows has a corrupt installer database (or the installer is otherwise not working properly), Windows is, in that regard, clearly not 'fine'. There is no point in blaming the program if the Windows installer has not installed it correctly.

David
I am not an Eraser programmer, but a long-time user; my views may not be the same as those of the Eraser programming team.
Before posting, please read the top 4 topics in the Eraser FAQ, which already provide many of the answers users need.
DavidHB
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Posts: 2166
Joined: Sat Jan 23, 2010 8:10 pm
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Re: cannot uninstall windows 7 ultimate x64

Postby reagan0005 » Mon May 28, 2012 5:38 pm

I have the same problem. It is not my system, rather it is this software.
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Re: cannot uninstall windows 7 ultimate x64

Postby Joel » Mon May 28, 2012 11:56 pm

Which same problem? The OP describes two.
Be sure to read the FAQ before posting. If you found this application useful, please contribute to Eraser's development.

I develop Eraser but I am not an employee of Heidi Computers Ltd. My views do not represent those of Heidi Computers Ltd.
Don't PM or Email me questions: they won't be answered any faster than on the forum and knowledge won't be accessible by all.
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Re: cannot uninstall windows 7 ultimate x64

Postby Joel » Mon May 28, 2012 11:59 pm

If you're referring to the installer problem, a quick Google will show: http://www.google.com/search?q=windows+ ... error+2203.
Be sure to read the FAQ before posting. If you found this application useful, please contribute to Eraser's development.

I develop Eraser but I am not an employee of Heidi Computers Ltd. My views do not represent those of Heidi Computers Ltd.
Don't PM or Email me questions: they won't be answered any faster than on the forum and knowledge won't be accessible by all.
User avatar
Joel
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