Ticket #222 (closed defect: fixed)

Opened 5 years ago

Last modified 5 years ago

Right Clicking on any object within windows 7 explorer causes explorer to crash

Reported by: Tuwase Owned by: Joel
Priority: major Milestone: Eraser 6.0
Component: Core Version: 6.0.5.1114
Keywords: Cc: tuwase@…
Processor Architecture: Blocked By:
Blocking: Operating System:

Description

Right Clicking on any object within windows explorer causes explorer to crash

Log Name: Application
Source: Application Error
Date: 7/17/2009 1:06:56 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Faulting application name: explorer.exe, version: 6.1.7264.0, time stamp: 0x4a406b75
Faulting module name: KERNELBASE.dll, version: 6.1.7264.0, time stamp: 0x4a407efd
Exception code: 0xe06d7363
Fault offset: 0x00009617
Faulting process id: 0x191c
Faulting application start time: 0x01ca0700f481ece5
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 3b424534-72f4-11de-b488-00a0d19532ae
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated? SystemTime?="2009-07-17T17:06:56.000000000Z" />
<EventRecordID>1183</EventRecordID>
<Channel>Application</Channel>
<Computer>TGRINER-PC</Computer>
<Security />

</System>
<EventData?>

<Data>explorer.exe</Data>
<Data>6.1.7264.0</Data>
<Data>4a406b75</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7264.0</Data>
<Data>4a407efd</Data>
<Data>e06d7363</Data>
<Data>00009617</Data>
<Data>191c</Data>
<Data>01ca0700f481ece5</Data>
<Data>C:\Windows\explorer.exe</Data>
<Data>C:\Windows\system32\KERNELBASE.dll</Data>
<Data>3b424534-72f4-11de-b488-00a0d19532ae</Data>

</EventData?>

</Event>

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7264 Build 7264
OS Manufacturer Microsoft Corporation
System Manufacturer TOSHIBA
System Model Satellite A215
System Type X86-based PC
Processor AMD Turion(tm) 64 X2 Mobile Technology TL-60, 2000 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date? Phoenix Technologies LTD 1.50, 12/7/2007
SMBIOS Version 2.4
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7264.0"
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 1.87 GB
Available Physical Memory 675 MB
Total Virtual Memory 4.38 GB
Available Virtual Memory 2.06 GB
Page File Space 2.51 GB
Page File C:\pagefile.sys

Change History

comment:1 Changed 5 years ago by Joel

comment:2 Changed 5 years ago by Joel

  • Status changed from new to accepted
  • Owner set to Joel

I'd rather the discussion continue on the forum page, please post there.

comment:3 Changed 5 years ago by Joel

  • Status changed from accepted to closed
  • Resolution set to fixed

A workaround has been posted there; future releases of Eraser should package the new runtime.

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