Ticket #236 (closed defect: duplicate)
Vista right-click desktop causes explorer crash
| Reported by: | viktor | Owned by: | |
|---|---|---|---|
| Priority: | major | Milestone: | Eraser 6.0 |
| Component: | Core | Version: | 6.0.5.1114 |
| Keywords: | Cc: | ||
| Processor Architecture: | Blocked By: | ||
| Blocking: | Operating System: |
Description
On fresh Windows Vista boot, right-clicking the desktop causes system to freeze up until Windows picks up that Windows Explorer has stopped responding and offers to restart it.
Once Explorer has been restarted right clicking functions as normal.
This has the background process running.
Windows Vista SP1 Build 6001
See error report below.
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: Explorer.EXE
Application Version: 6.0.6001.18164
Application Timestamp: 4907e791
Hang Signature: ef32
Hang Type: 517
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 2057
Additional Hang Signature 1: 261c65451be2d4aa3ceb4c359e9c8d61
Additional Hang Signature 2: a41a
Additional Hang Signature 3: 16ab9e7084a5d1d28cfc97337402167b
Additional Hang Signature 4: ef32
Additional Hang Signature 5: 261c65451be2d4aa3ceb4c359e9c8d61
Additional Hang Signature 6: a41a
Additional Hang Signature 7: 16ab9e7084a5d1d28cfc97337402167b
Blocking
| Id | Summary | Milestone |
|---|---|---|
| #236 | └ Vista right-click desktop causes explorer crash | Eraser 6.0 |
Blocked by
| Id | Summary | Milestone |
|---|---|---|
| #236 | └ Vista right-click desktop causes explorer crash | Eraser 6.0 |
One question, are you running 32 bit or 64 bit Windows?