Ticket #360 (closed defect)
Eraser crashes and is no longer usable after setting up new task
| Reported by: | selflove | Owned by: | Joel |
|---|---|---|---|
| Priority: | critical | Milestone: | Eraser 6.0.8 |
| Component: | Core | Version: | 6.0.7.1893 |
| Keywords: | Cc: | ||
| Processor Architecture: | i386 (32-bit) | Blocked By: | |
| Blocking: | Operating System: | Windows XP |
Description
Bug only reproduced once but since it occurred, the program no longer works and crashes whenever the program tries to be launched, therefore I didn't have a chance to try to reproduce the bug yet.
- Install Eraser 6.0.7 over 6.0.6.
- create a new task called "unused space"
- set up the task to remove unused disk space on drive C: using the "default" erasing setting. Leave the task as a manually run one-time task.
- click OK to save the task
- edit the task that you just created and change the option from manual one-time to weekly and then monthly. I set it to the 28th day of every 1 month. Click OK
- The program crashed and I got this error:
See attachments because the Bug Tracking software doesn't let me save the text/Ticket because it thinks it is spam.
Blocking
| Id | Summary | Milestone |
|---|---|---|
| #360 | └ Eraser crashes and is no longer usable after setting up new task | Eraser 6.0.8 |
Blocked by
| Id | Summary | Milestone |
|---|---|---|
| #360 | └ Eraser crashes and is no longer usable after setting up new task | Eraser 6.0.8 |
Attachments
Change History
comment:1 Changed 3 years ago by Joel
- Status changed from new to accepted
- Owner set to Joel
- Component changed from BlackBox to Core
- Milestone set to Eraser 6.0.8
comment:2 Changed 3 years ago by Joel
Thanks for the ticket, I've reproduced the bug. I'm working on a solution now.
comment:3 Changed 3 years ago by selflove
I uninstalled Eraser and rebooted and then installed Eraser 6.0.7 again, but as soon as the program launches, it crashes with the error like before as shown in the screenshots.
comment:4 Changed 3 years ago by Joel
- Status changed from accepted to closed
- Resolution set to fixed
For your uninstall/reinstall cycle, you can attach your task list to this ticket (remember that task lists contain logs and other tasks -- which may be sensitive) Otherwise you can email me: http://bbs.heidi.ie/memberlist.php?mode=viewprofile&u=1931
comment:5 Changed 3 years ago by selflove
I only had one task which was the one that I just added as described in the bug. Do you still need me to attach it? Where do I find it after I uninstalled Eraser?
comment:7 Changed 3 years ago by selflove
I searched my hard drive for the file "Task List.ersx" but could not find it; maybe this is because I uninstalled Eraser.
comment:8 Changed 3 years ago by Joel
You do need to enable hidden files and folders, and Show protected operating system files before you can find that file. The file is at that path.
comment:10 Changed 3 years ago by Joel
- Status changed from closed to reopened
- Resolution fixed deleted
comment:11 Changed 3 years ago by Joel
- Status changed from reopened to pending
Does this still happen with the later nightlies? If not, I'd close this ticket since the bug was fixed earlier.
Changed 3 years ago by selflove
- Attachment 8-4-2010 2-11-14 PM.png added
error after installing 6.1.0.2241
comment:12 Changed 3 years ago by selflove
- Status changed from pending to closed
Attachment (8-4-2010 2-11-14 PM.png) added by ticket reporter.
comment:13 Changed 3 years ago by selflove
Verified closed in 6.1.0.2241, although, when I launched Eraser for the first time after installing 6.1.0.2241, I got a different error message. See screenshot. I only got that message once. After I exited the program and launched it, there are no error messages.
