Recent content by mr.flot

  1. M

    USING ERASER

    When I right click on my Recycle Bin I have Eraser in the pop up window. I can't remember how it got there. Perhaps during installation. Hope this helps.
  2. M

    Where to install Eraser program

    You probably have the answer by now but I have it installed on my D: drive. No problems.
  3. M

    Update Check reports incorrectly

    Hi, I update to version 6.0.10.2620 a couple of months ago but I now find that whenever I click on "Check For Updates" I am told that version 6.0.10.2620 is available for update and it wants me to install it again. When I click on "About Eraser" version 6.0.10.2620 is confirmed. Any suggestions?
  4. M

    TRAC - Internal Server Problem

    When I click on the TRAC link I get: Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, webmaster@eraser.heidi.ie and inform them of the time the error occurred, and anything you...
  5. M

    Deleting Open File - Possible Bug

    Just registered with a gmail address and still no emails with token.
  6. M

    Deleting Open File - Possible Bug

    I'd like to but I cannot verify my email address because I'm not receiving any emails from eraser.heidi.ie. Could it be because I prefer to use a permanent but disposable email address.
  7. M

    Deleting Open File - Possible Bug

    Hi, I have Avira AntiVir in the background. I'm also adding two text files with details from Windows Event Viewer, I hope it helps. Let me know if there is anything else that I can do.
  8. M

    Deleting Open File - Possible Bug

    Thanks again. I'll just have to put up with it and be more careful before I Erase files. I'm glad that it doesn't end in a total computer crash. After I close the crash pop ups and close the open file, Eraser behaves itself when used again on the same file from the context menu. It also...
  9. M

    Deleting Open File - Possible Bug

    Unfortunately I can no longer remember. It seems to depend on the file type on my computer. Pdf files will do it and it doesn't matter if I'm using Foxit reader or PDF Xchange viewer. Png files are ok if they're opened in MS Paint or Paint.Net. Word documents if open in Word 2007 (.docx) will...
  10. M

    Deleting Open File - Possible Bug

    I see. Strange that the problem should occur on two separate machines. Desktop was a clean install with Win7 Pro, Laptop was upgraded from Vista Home Premium to Win7 Home Premium. Erase was a clean install on the desktop but can't remember how I installed it on the laptop.
  11. M

    Deleting Open File - Possible Bug

    Thanks David. I suppose it wouldn't have anything to do with UAC being turned on (Windows 7) or Admin privileges? I run the computer as an Administrator.
  12. M

    Deleting Open File - Possible Bug

    Thanks again DavidHB. Happy Australia Day everybody. I duplicated the problem on the laptop which is a bit slower and was able to open the log window before the error pop up message. All it says is "Could not force closure of file...(file path)". The settings appear to be 'and only with...
  13. M

    Deleting Open File - Possible Bug

    No sorry couldn't. I left the Eraser window open to one side of the screen. When the error message window popped up the Erase window 'grayed' out. It would then close if I selected Debug (or close program).
  14. M

    Deleting Open File - Possible Bug

    oops! Will do. I repeated the process, only thing that showed up in the log was "Completed with errors" (but it didn't delete it because of the crash). Thanks for trying.
  15. M

    Deleting Open File - Possible Bug

    Good question, where would I find that log, is it the .ersx file that I see in my App Data/Local folder? If so, I can send it to you (I was thinking of attaching it but I wasn't sure if I'd be compromising my security).
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