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Erase the recycle bin and then run a freespace erase

If you try to erase the root drive the process will not work as you cannot erase the operating system from within eraser. Your best option is to use DBAN in that instance, another option is to reinstall windows with the format drive option and then run a freespace erase on the entire drive...

did you try a freespace wipe or a complete drive wipe? if it was a freespace wipe you should be ok. Look for the eraser.tmp folder in the root of the drive and delete that if you interrupted the erase process. Eraser wont wipe a cd but what might have happened was the cd burner started filling...

Over the years we have changed installer engine and this may have been the cause as each uninstall would then roll back to the previous one etc. I'll check the current installer on a clean machine image

Instead of being so vitriolic maybe understand this a volunteer effort and free. Perhaps submit an alternative wording, and we will consider this.

In this scenario eraser just manifested a hardware issue either the drive has bad blocks or it overheated because the fan is not working correctly.

These are probably artefacts left by temp files. e.g. when you edit a word document a temp file is created, you should run a free space erase to catch these types.

Start by installing the latest version

The run time is only included to cater for the many possible clients - if your machine is patched to the latest Eraser should install ok.

Can you try the latest 2979

Are you Administrator while doing this and what is in the event log? The above gives very little to go on.

Install the new version and let us know how that goes.

The missing partition means something fundamental has gone wrong with the drive, possibly the drive was failing already and running eraser just tripped it over the edge.

it is , the runtime is included to try fix issues in older installs. We will release a seperate version without the runtime later.

Can you try the lastest version and report back

can you try the latest version and let me know if the issue is still there.

This is strange, you are administrator and yet you get this error. Is the PC your personal one or a company PC? Try running the command prompt as administrator and then in the eraser directory run regsvr32 /c eraser.shell.dll the case is not important. In the meantime I'll try to find an XP...

have you tried this on the latest version? .2979? and run the install as administrator?

The product is stable, it does what is required. What do you feel it is missing?

Can you try this release: https://sourceforge.net/projects/eraser/files/Eraser%206/6.2/Eraser%206.2.0.2979.exe/download