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  1. garrett01

    External drive no longer visible after using eraser

    I assume you wiped the drive completely? Connecting/reconnecting not working? Its possible the drive has crashed after the 35 pass erase. It might have been on the verge of failure or it needs low level formatting. Check the manufactures sites for the issue of not seeing the drive.
  2. garrett01

    Eraser appears to have corrupted volume boot record?

    more like fix your drive. I'd check the drive and make sure its not about to fail.
  3. garrett01

    Eraser 6 slow on start

    The .Net runtime has to load up with Eraser when you run the screens. Sadly this is never going to match the old V5 for speed as .NET has to interpret the code rather than actually execute binary :(
  4. garrett01

    Data from before a system restore

    The registry can store almost anything - its up the the software app itself. To be 100% you have to wipe that also.
  5. garrett01

    Eraser 6 slow on start

    This is probably the .Net runtime loading. Once its started up the app should be just as snappy as before. - Perhaps your AV app is rescanning the exe every time. Is there any speed improvement after several right clicking sessions?
  6. garrett01

    Error Msg: ...Eraser already installed

    These sound like installer issues - try installing ccleaner and using it to remove the entry for eraser from the install registry then try reinstalling.
  7. garrett01

    How do I erase Eraser software itself?

    have you tried downloading eraser portable? This you can run from a USB key.
  8. garrett01

    Install of eraser 6.0.10.2620

    Seems you might have registry issues, if you startup the 32bit version of explorer you can still use the 32bit version of eraser.
  9. garrett01

    Never delete

    Install eraser and then right click onthe file you want to erase. Very simple :)
  10. garrett01

    folders don't erase

    This seems like a permissions error - can you run as administrator? also check the owndership on the directories. Another option is to give the directory tree 'everyone' and "full control" access before trying to erase.
  11. garrett01

    Data from before a system restore

    If data etc is stored in the registry or you have installed software etc etc - the only way to 100% clean the machine is to boot with DBAN wipe the partition and then reinstall -
  12. garrett01

    Cancelling erasing file

    There is no hope to fix this as Eraser had already started erasing. Backups?
  13. garrett01

    slow on bin, but not files

    I think eraser might be waiting to connect to the two network drives when it tries erasing - this would explain the delay.
  14. garrett01

    recycle bin security

    when you delete a file its pointer is moved to the recycle disk location. if you have been editing this file you may need to run a free space erase as well to ensure no fragments remain.
  15. garrett01

    Not advised to run other programs

    Uning several apps during an intensive HDD or CPU usage phase is always a bad idea as you could potentially crash the OS, best to do these tasks when the computer is idle.
  16. garrett01

    Eraser forum & download site often unavailable

    We have been using google pagespeed to enhance the website performance and we have been getting the same errors. Some changes were made today so let us know if you still have issues.
  17. garrett01

    slow on bin, but not files

    I suspect there are other application dll's being loaded when you right click on the recycle bin or do you have several drives as eraser has to cycle through them all.
  18. garrett01

    'Wipe free space' doesnt work

    Something is interfering with the wipe. The AV or some other service running e.g database etc
  19. garrett01

    Which eraser method i have to choose????

    Have a look here: http://eraser.heidi.ie/documentation/ I've put the manual online, hopefully it will help you.
  20. garrett01

    help

    Have a look here: http://eraser.heidi.ie/documentation/ I've put the manual online, hopefully it will help you.
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