This is always caused by access to the disk being denied. Can you run a disk health check?
Also try shutting down as many services as possible before running the freespace erase.
Apart from AV software - databases like mysql can cause this issue
Can you download this test version here
Uninstall the current version first and then install this. The version numbers are the same for now.
Let me know if it fixes your issue.
Do you get any error messages? What happens if you turn off TrendMicro? Try whitelisting eraser.
Did you install the official version of Eraser i.e this
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