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  1. L

    Cannot erase Ver. 5.7. Ugh!

    Is that the only substantial difference from V. 5.7?
  2. L

    Cannot erase Ver. 5.7. Ugh!

    Funny...I had thought of doing that yesterday, but got distracted by something else and didn't get around to it. I did so today -- and of course it worked. Now, can I safely use Ver. 5.8? I've just scanned some rather alarming disasters after installing it from some posters here. Has...
  3. L

    Cannot erase Ver. 5.7. Ugh!

    Yes. Same error message. Grrr.
  4. L

    Cannot erase Ver. 5.7. Ugh!

    Using the Add/Erase facility on XP, an attempt to erase 5.7 so that 5.8 can be installed results in the error message: unins000.dat does not exist. Cannot uninstall. What to do? [Thanks] -llc
  5. L

    Installing Version 5.8

    Yes, Garrett, I signed on as administrator. When I looked at the registry [with RegRun Platinum] there were many entries that included "Heidi," including some from RoboForm and some otherwise not identified. I'm puzzled about which ones to eliminate. Any hints? Regarding re-applying...
  6. L

    Installing Version 5.8

    Thank you, Carver, for the suggestion. I'll try it and report back. Would you care as a lark to make a similar suggestion regarding my difficulties with Spyware Doctor? [grin]. It would *feel* a likely source of difficulty with that program, too, no?
  7. L

    Installing Version 5.8

    I deleted V. 5.7 and attempted to install V 5.8. All went swimmingly until the very last step, then the error message appeared: RegCreateKeyEx failed: Code 5 Access is denied Administrator status for install. SP Pro/SP2, all updates. Can anyone help? [By the way, I got the *same*...
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