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  1. garrett01

    How do I erase Eraser software itself?

    have you tried downloading eraser portable? This you can run from a USB key.
  2. garrett01

    Install of eraser 6.0.10.2620

    Seems you might have registry issues, if you startup the 32bit version of explorer you can still use the 32bit version of eraser.
  3. garrett01

    Never delete

    Install eraser and then right click onthe file you want to erase. Very simple :)
  4. garrett01

    folders don't erase

    This seems like a permissions error - can you run as administrator? also check the owndership on the directories. Another option is to give the directory tree 'everyone' and "full control" access before trying to erase.
  5. garrett01

    Data from before a system restore

    If data etc is stored in the registry or you have installed software etc etc - the only way to 100% clean the machine is to boot with DBAN wipe the partition and then reinstall -
  6. garrett01

    Cancelling erasing file

    There is no hope to fix this as Eraser had already started erasing. Backups?
  7. garrett01

    slow on bin, but not files

    I think eraser might be waiting to connect to the two network drives when it tries erasing - this would explain the delay.
  8. garrett01

    recycle bin security

    when you delete a file its pointer is moved to the recycle disk location. if you have been editing this file you may need to run a free space erase as well to ensure no fragments remain.
  9. garrett01

    Not advised to run other programs

    Uning several apps during an intensive HDD or CPU usage phase is always a bad idea as you could potentially crash the OS, best to do these tasks when the computer is idle.
  10. garrett01

    Eraser forum & download site often unavailable

    We have been using google pagespeed to enhance the website performance and we have been getting the same errors. Some changes were made today so let us know if you still have issues.
  11. garrett01

    slow on bin, but not files

    I suspect there are other application dll's being loaded when you right click on the recycle bin or do you have several drives as eraser has to cycle through them all.
  12. garrett01

    'Wipe free space' doesnt work

    Something is interfering with the wipe. The AV or some other service running e.g database etc
  13. garrett01

    Which eraser method i have to choose????

    Have a look here: http://eraser.heidi.ie/documentation/ I've put the manual online, hopefully it will help you.
  14. garrett01

    help

    Have a look here: http://eraser.heidi.ie/documentation/ I've put the manual online, hopefully it will help you.
  15. garrett01

    How to check that eraser has deleted data or not

    Sounds like you need to create a transactional type entry in the queue showing the file was erased and then cleared after - You will have to modify the source for this.
  16. garrett01

    Erasing Eraser

    See under eraser settings the check box for plausible identity - also you could created an encrypted container via true crypt and use that to store your files. Then erasing the container is just one file.
  17. garrett01

    error message

    Did the app finish or crash? If it crashed you need to restart the process.
  18. garrett01

    Wipe a network device

    I'm not sure if you can take it apart but you could remove the drives and attach them to a PC and wipe from there.
  19. garrett01

    2 Months to erase free space?!?

    Did you choose 1 pass or 35? Either way it needs to fill all free space and this will take time on a 197GB drive.
  20. garrett01

    Wont Erase Unused Disk Space

    Could be something is interfering - have you tried booting into safe mode and trying from there?
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