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If the install appeared to complete normally, I am afraid that you need to try again. Obviously, start by uninstalling Eraser, then deleting the program folder and the Eraser 6 folder in %LOCALAPPDATA%, if they exist. Your error would be consistent with allowing the folder in %LOCALAPPDATA% to...

Please link to the FAQ from my signature block, then read the post entitled 'Common Eraser Questions' The problem is that your machine has not been updated with the latest root certificates. David

Yes, that is most often the problem. I still make the same mistake myself sometimes ... David

A window is probably too much to ask, because Eraser 6 is designed to work in the background. In a multi-tasking environment, progress windows can be a real pain; if they are modal they interfere with everything else (as Eraser 5 did); if they are non-model they disappear under everything else...

Please uninstall Eraser, remove the Eraser program folders and the Eraser 6 folder in your %LOCALAPPDATA% folder, then, as previously advised, use the Registry Editor to find and remove all keys and values that relate solely to Eraser before trying another install. So far, in otherwise...

I cannot see how Eraser (any version; the nightly builds are pretty stable) can do this (the Eraser code is too remote from the system to create a hardware issue on its own).But we can look at some other possibilities. I'd guess from your description that you are running a desktop. is it a...

Unfortunately, you might as well ask if a tyre with a puncture is not in fact 99% sound ... :) The thing with a free space erase is that it needs to complete fully before you can be sure that everything that was previously deleted has in fact been erased. The erasing method used makes no...

Ten seconds would be reasonable for a quick format (which I think is what runs by default on a previously formatted machine). Subject to correction, I think that all that happens is that MFT is re-created. This has the advantage, in the Eraser context, that a free space erase does not need to...

To avoid my writing at length, please could you read the FAQ (link below) 'sticky' posts entitled 'Getting to know Eraser 6' and 'Common Eraser Questions'. This will, among other things, enable you to view the task log for the erase that did complete. As you have removed all your data from the...

The default is what you set it to on the settings page. When first installed, the defaults are Gutmann for file erasing and 1-pass pseudorandom data for free space erasing. In point of fact, Gutmann is serious overkill for any erasing task, particularly on today's hard drives. The authority for...

This has been reported only a very few times before, and only (I think) with installations on XP. It is clearly the result of a system configuration problem, but the precise cause is, unfortunately, less clear. Eraser does not actually use encrypted data as such, but it does use the...

For erasing files (as opposed to free space), you will most often not need to run Eraser as Administrator; it's dependent on what permissions the files have. Those still making the transition from XP often find the newer, more restrictive, security model confusing; even if your account has...

Yes. Please read the FAQ (link below). You need to read the topics entitled 'Getting to know Eraser 6' (for help to new users), and 'Common Eraser questions' (which tells you how to delete the Task file, which is most likely what you need to do). David

Please read the FAQ post "Getting to know Eraser 6"; you can link to the FAQ from my signature block. This tells you how to read the task log. If (as I think is most likely) the error message says that you don't have permission to erase some or all files, run Eraser as Administrator (the post...

The direct answer to your question is 'no'. Eraser works through the file system. It will eventually have a partition erase feature, but I am not sure whether that would work in your case. It sounds as though you have an inaccessible partition on the drive. A partitioning tool should be able to...

Without knowing how the tests were conducted, it would be wise to reserve judgement. For a flash drive, and using Eraser, my test would be to do a quick format and then a free space erase, and then run, say, Recuva on the drive. David

Strictly speaking, shadow copies are not created by journalling, but as part of the System Restore function of Windows, working with the NTFS (journalling) file system. That's a distinction without a difference in relation to your points. What Windows does and does not track is actually a...

Could you give us a general idea of how much you need to raise to keep the Eraser programme running? It's not just server time of course, because I know that you ideally need to update your development tools. David

The problem is as before; well, I think it is. Using build 2284, when the update check is initiated, the check runs to the end of the progress bar, then hangs with a spinning ball. As the window is modal, Eraser cannot be stopped normally; if you use Task Manager, results are not necessarily...

Glad to help. David