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  1. E

    eraser not work on restart

    Thanks for the replies. The error message is: 'the process cannot be started because it is being used by another process'. I am using IE 8 and MS Windows XP SP3 on a HP laptop. I hope this helps. Thanks
  2. E

    eraser not work on restart

    Hi, I have tried both 5.86 & 6 versions but neither seems capable of erasing the index.dat file on restart. I use Windows XP sp3. Each time I get the error message of failure. Please help, thanks.
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