If you want to backup your confidential emails or other emails then you have to download AOL backup tool then after follow these steps The first step is to install and run software then the second step is to enter the username and password of the AOL account and the third step is to select the file that you want to create the backup and the last step is to select the file format that you would like to save ( PST, MSG, EML, EMLX, and MBOX) then click the process now button and the software support Windows XP , Vista, 7,8,8.1, and 10 and for more detail visit here: http://www.osttopstapp.com/aol-backup.html