Hi, I'm new to this software.
I recently used it to wipe a HD that used to be the primary HD of a PC. It was faulty but still functional. Because we extended the warranty of the PC, Dell came and replace the HD. But, they wanted to take the old HD back and gave us 14 days grace period. So, I need to erase the data inside. The HD has 2 partition. I was trying to delete the 2 partition backup partition first. I first used the 'Erase unused space' option. The result is 'Completed with error'. I check the log and it said the System Restore folder is denied access.
After that I tried deleting the folders and files in the partition. Everything was ok except 2 folders. The software created empty folder with gibberish name after the erase process. The error message is 'Access to G:\\(gibberish folder) denied. I tried to erase that folder and a new gibberish folder appear. I tried several times and the same thing happen. What should I do with these folders?
The first folder that caused this, I deleted in one go. The second folder this occurrence happen to is an empty folder. It was a large folder, but, because I afraid that it will take a long time to delete such a folder, and I cannot stop halfway, I deleted the folders and subfolders inside it one by one first.
I tried using normal delete to one of these folder and I was able to. It went into Recycle Bin.
So, what can I do with these folders? Is using normal delete safe? If I use Erase, it will just create a new gibberish folder.
This HD is connected to my notebook using a USB device called 'USB 2.0 to SATA/IDE cable'.
I recently used it to wipe a HD that used to be the primary HD of a PC. It was faulty but still functional. Because we extended the warranty of the PC, Dell came and replace the HD. But, they wanted to take the old HD back and gave us 14 days grace period. So, I need to erase the data inside. The HD has 2 partition. I was trying to delete the 2 partition backup partition first. I first used the 'Erase unused space' option. The result is 'Completed with error'. I check the log and it said the System Restore folder is denied access.
After that I tried deleting the folders and files in the partition. Everything was ok except 2 folders. The software created empty folder with gibberish name after the erase process. The error message is 'Access to G:\\(gibberish folder) denied. I tried to erase that folder and a new gibberish folder appear. I tried several times and the same thing happen. What should I do with these folders?
The first folder that caused this, I deleted in one go. The second folder this occurrence happen to is an empty folder. It was a large folder, but, because I afraid that it will take a long time to delete such a folder, and I cannot stop halfway, I deleted the folders and subfolders inside it one by one first.
I tried using normal delete to one of these folder and I was able to. It went into Recycle Bin.
So, what can I do with these folders? Is using normal delete safe? If I use Erase, it will just create a new gibberish folder.
This HD is connected to my notebook using a USB device called 'USB 2.0 to SATA/IDE cable'.