eraser won't erase external hard drive

[kk2]

Hi, when I run eraser for my external hard drive it says

"Error The program does not have the required permissions to erase the unused space on disk. Run the program as an administrator and retry the operation."

but when I run the program as administrator, it says the same thing

what can be done in this case? thanks in advance

 

[DavidHB]

what can be done in this case?

All you have to do is read the FAQ ...

Follow the link in my signature, and read the topic on getting to know Eraser 6, where there is a section on running Eraser as Administrator. It's there because I've answered your query probably dozens of times.

David

 

[kk2]

thank you David, I forgot to exit eraser before running it as administrator

works great now

 

[DavidHB]

thank you David, I forgot to exit eraser before running it as administrator

I hesitate to say that's always the problem, but it is by far the most common reason for Eraser refusing to run elevated. Glad it worked for you.

David