Installation Problem

[desertdoug]

I am running Windows 7 64 bit and can not install version 6.0.8.2273, I get an Access Denied error during the initial installation, and that ends it, can't do anything else. Screen grab included

Thank you for any suggestions

Doug Horn

 

[DavidHB]

Try running the Eraser install program as Administrator, to see if that makes a difference.

I haven't seen this before, but there seems either to be an issue with where the .msi files are being extracted to, or some sort of problem with the Windows installer.

David

 

[Joel]

Does it work? Let me know if it doesn't after trying out David's suggestions and I'll guide you from here.

 

[nycteris]

To whom it may interest:

I want to take this opportunity for requesting your help, because I have Eraser 6.08 instalation problems. My OS is Windows 7. Thank you very much in advance.

This is the report:
Descripción:
Stopped working
Firma con problemas:
Nombre del evento de problema: CLR20r3
Firma del problema 01: eraser.exe
Firma del problema 02: 6.0.8.2273
Firma del problema 03: 4cd2be16
Firma del problema 04: Eraser.Manager
Firma del problema 05: 6.0.8.2273
Firma del problema 06: 4cd2bde0
Firma del problema 07: 186
Firma del problema 08: 46
Firma del problema 09: System.InvalidCastException
Versión del sistema operativo: 6.1.7600.2.0.0.256.48
Id. de configuración regional: 8202
Lea nuestra declaración de privacidad en línea:
http://go.microsoft.com/fwlink/?linkid= ... cid=0x0c0a
Si la declaración de privacidad en línea no está disponible, lea la declaración de privacidad sin conexión:
C:\Windows\system32\es-ES\erofflps.txt

 

[Joel]

Delete your task list and restart Eraser. If that doesn't work, delete the registry key HKCU\Software\Eraser\Eraser 6