Can't delete a file

o.m.g

New Member
Hi,

This post is my first here so I'm not sure this is the right place. I'd thank you a lot help me as even Microsoft tech support men were unable..& suggested to format the HD
As I do regularly I downloaded a movie .MKV file (legit site) but this time something happened & when I touched the folder which I download the file in order to access the downloaded file it caused the win explorer to crash & restart & crash again & restart getting into an infinite loop. the problem is that I did a stupid move as i downloaded the file within the Desktop folder, so now I can't use my computer unless I start via Safe mode. Via Safe mode I can get to the file but when I try to delete it, the deletion is getting stacked again, a 'preparing to recycle' system window appears but its never end to 'preparing to recycle' ...... thus again I can't solve the problem,

Help Anyone?

Thank You in advance

Roni
 

GregM

Member
You may have downloaded malware. Have Microsoft check out your system. Malware Removal Tool

PS: Don't invite problems. Remove the email address from your post!
 

Joel

Active Member
I've removed your email from your post. People can still PM you or email you through the board.
 
Top