eraser does not show up on recycle bin right click

DavidHB

Active Member
What is your OS? What version of Eraser are you using? And is there a context menu entry for Eraser when you right-click on a file in Windows Explorer?

David
 

davidlballinger

New Member
David, thank you for your response.

OS is Win 7
latest version of Eraser just downloaded/installed
no context menu entry for Eraser
 

DavidHB

Active Member
The most likely cause is that something failed in the Windows Installer (which Eraser 6 uses) and your context menu registry entries were not created, or were malformed. Unfortunately, reinstalling on top of a failed install often only perpetuates the problem.

I suggest that you uninstall Eraser completely, delete the whole of the Eraser 6 folder in your (hidden) Userdata/Local folder, run a registry cleaner, then (if you feel confident enough to do so), use the registry editor to search for registry keys and values relating to Eraser, and delete everything that you are sure is specific to Eraser. This gives the best chance of a successful reinstall. If it still fails, do come back; Joel can help with the more esoteric issues related to Windows installer.

David
 
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