erasing unused space

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connrail

New Member
using XP home with 2 x internal and 1 external HD, just started using Eraser, when I use the program to erase unused space, I get error reports, either
'Error: Failed to erase/remove file names or remove a temporary directory'
or Failed:\drive letter\ERAFSWD.TMP\followed by a list of numbers and letters,'
what am I doing wrong? all advice gratefully accepted, thanks
 

Overwriter

Active Member
Hi connrail :)

I assume you are using Eraser 5.84.

Can you just do a quick test for me please ? You need to start your computer in safe mode and then perform a free space wipe. Just do it on the local disk C for now.

Let me know if it works, if not don’t worry there are many other things we can try !
:wink:
 

connrail

New Member
thanks Overwriter, I will try that and let you know, the readme file says I am using Eraser 5.82 (December 26th 2006)
 

Overwriter

Active Member
Uninstall 5.82 and download and install 5.84 before you bother to test anything else !
 

connrail

New Member
downloading the 32 bit option, I did download the 64 bit option because I thought my pentium 4 was 64 bit but when trying to install it told me it wasn't, will load and run it and get back in touch,
 

connrail

New Member
Hi Overwriter, Just ran v5.84 on C drive, still got
Failures:
Failed: C:\Documents and Settings\All Users, it is a long list, too long to post, all suggestions gratefully accepted, thanks
 

Overwriter

Active Member
Hi connrail

Hmm… I am just wondering if the file names for the files that won’t delete are too long.

I know this may seem strange but would you mind uninstalling 5.84 and install 5.7 ? I know it would seem strange to use an older version of software but 5.7 doesn’t seem to have this problem. This is all guesswork though and I may be wrong.

Could you actually post at least on of the files that won’t delete here please just so I can get an idea of its actual length, thanks.

Did you try the safe mode test ?
 

Joel

Active Member
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