Installation Problem

desertdoug

New Member
I am running Windows 7 64 bit and can not install version 6.0.8.2273, I get an Access Denied error during the initial installation, and that ends it, can't do anything else. Screen grab included

Thank you for any suggestions

Doug Horn :(
 

Attachments

DavidHB

Active Member
Try running the Eraser install program as Administrator, to see if that makes a difference.

I haven't seen this before, but there seems either to be an issue with where the .msi files are being extracted to, or some sort of problem with the Windows installer.

David
 

Joel

Active Member
Does it work? Let me know if it doesn't after trying out David's suggestions and I'll guide you from here.
 

nycteris

New Member
To whom it may interest:

I want to take this opportunity for requesting your help, because I have Eraser 6.08 instalation problems. My OS is Windows 7. Thank you very much in advance.

This is the report:
Descripción:
Stopped working
Firma con problemas:
Nombre del evento de problema: CLR20r3
Firma del problema 01: eraser.exe
Firma del problema 02: 6.0.8.2273
Firma del problema 03: 4cd2be16
Firma del problema 04: Eraser.Manager
Firma del problema 05: 6.0.8.2273
Firma del problema 06: 4cd2bde0
Firma del problema 07: 186
Firma del problema 08: 46
Firma del problema 09: System.InvalidCastException
Versión del sistema operativo: 6.1.7600.2.0.0.256.48
Id. de configuración regional: 8202
Lea nuestra declaración de privacidad en línea:
http://go.microsoft.com/fwlink/?linkid= ... cid=0x0c0a
Si la declaración de privacidad en línea no está disponible, lea la declaración de privacidad sin conexión:
C:\Windows\system32\es-ES\erofflps.txt
 

Joel

Active Member
Delete your task list and restart Eraser. If that doesn't work, delete the registry key HKCU\Software\Eraser\Eraser 6
 
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