No Shell Integration, No Drag And Drop.

#1
Hello,

I am using Eraser 6.2.0.2971 on a Windows XP SP3 machine and both shell integration (no context menu entry when right-clicking on items) and drag and drop do not work. I installed 6.2.0.2970 and 6.2.0.2962 (after uninstalling the previously installed versions and cleaning all registry entries under HKCU\Software\Eraser 6 and all files under %LOCALAPPDATA%\Eraser 6) but it made no difference and the problem remains. I have also updated my Visual C++ installation (as suggested on another post) but it didn't help.

All other functions are operational and Eraser works fine. I have run Dependency Walker on Eraser.Shell.dll and there are errors. I have attached a snapshot of the scan.

Any solution to this problem? It is not a critical problem by all means but it is annoying and inconvenient because it reduces functionality considerably.
 

Attachments

#4
Windows 7 Ultimate SP1
Eraser 6.2.0.2978

On the Compatibility tab of the Properties window for Eraser, the checkbox under "Privilege Level" for "Run this program as an administrator" is checked. I still have this problem.

No, when installing, I did not select "Run as administrator". If that is necessary, do I have to remove Eraser 6.2.0.2978 before reinstalling it with that option?
 
#6
I just now tried that.

First of all, the file is Eraser.Shell.dll, not eraser.shell.dll. I do not know, however, whether the file-name is case-sensitive.

More important, I got an error popup. See the following image.
 
#8
I downloaded and installed Eraser 6.2.0.2979. I selected "Run as Administrator" on the install executable. During the installation, I got a notice that .NET was not being installed because I already had a later version of .NET. No, I did not note which version of .NET; but I have at least .NET 3.5.1, 4.5, 4.5.1, 4.5.2, and 4.6.1. Also, during installation, I got the following error popup. I still do not see Eraser in the Windows Explorer pull-down context menu.
 

muscas

Administrator
Staff member
#9
This is strange, you are administrator and yet you get this error.
Is the PC your personal one or a company PC?
Try running the command prompt as administrator and then in the eraser directory run
regsvr32 /c eraser.shell.dll
the case is not important.

In the meantime I'll try to find an XP machine to test on.
 
#10
This is a personal PC. I am using Windows 7 Ultimate SP1 (x64), so I do not understand why you need to check a Windows XP PC.

I launched cmd.exe for "Run as Administrator". I got the same error popup as the last time I tried running regsvr32.
 
#13
I notified the people at heidi.ie about the download problem, and they fixed it. I already have installed the latest version of Eraser without resolving this problem. See my Aug 28 posting in this topic.
 
#14
Drag and drop function works not more. Any version of Eraser. Windows 10 Pro 64-bit (10.0, Build 14393)
Programm is not started as admin. Box is unchecked. Erasing function does not work.
 
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