Problem ?

zpro

New Member
We started to used this program, about 3 days ago,
and have tried others, but those apps, didnt fully erase the data.

now, I just ran a program called recovery4all professional (Shareware)
which in fact, found several files, after the using eraser twice,
to wipe free space, with DoD level of wiping 7 times.

We do have all options turn on, for erasing.

Anyone?
We are using the current version.

Richard
[:0]
 

Gusti

New Member
Sent you a mail, which bounced....
Eraser, when set to disk-freespace & clustertip erasing, does NOT
erase clustertips of all open (aka: active) programs. They are
protected by the system. An error message will inform you.

NOR files in the recycle bin/stuff under Norton protection (they
are not yet "free"). Only after "deleting", the content of recycle bin
is "free" to be erased. Same for Norton protected stuff.

Alternatively, you may directly erase the content of recycle bin.
(that command is in the context menue of recycle bin). It does
erase the content of the recycle bin, but NOT Norton protected stuff.

Happy erasing [:p]
 

garrett01

Administrator
Staff member
Richards,
I get your kind of mail quite often. Gutsi has answered it already but I may as well append my standard response to your question for other forum users.

1. Create a text file + add some random data then erase that.
You will see no recovery app can recover it.

Your problem is caused by:
1. You have been running defrag which copies data all over the drive.
Freespace erase will remove this.

2. You have been using something like MsWord and the document temp
files are what you are recovering. Freespace erase will remove
this too.

3. Next you are using a undelete application. These are the most
common eg norton unerase.These apps can create thousands of
backups and they are not removed until you do a purge and a
freespace wipe.


Garrett
 

zpro

New Member
quote:Originally posted by admin
Richards,
I get your kind of mail quite often. Gutsi has answered it already but I may as well append my standard response to your question for other forum users.



3. Next you are using a undelete application. These are the most
common eg norton unerase.These apps can create thousands of
backups and they are not removed until you do a purge and a
freespace wipe.


Garrett

--
Neither,
in fact, this items are spreadsheets, and database files, or application.
we did try a program, call cyberscrub, which in fact, remove all traces.
(FYI)

Again, We did the free space wipe twice with Eraser,
and there were traces of files left, on C drive and D drive. several.

Again, Try this program, Recover4all Pro ( Sharware ) to See what I mean.

Regards
Richard
 

Sami

Member
quote:Originally posted by zpro
which in fact, found several files, after the using eraser twiceAfter a successful freespace wipe, previously deleted files cannot be recovered. If Eraser fails to clean something, it reports an error. Did you get any error messages?

Also, which version of Eraser are you using? Which operating system? And what file system type is on the drive?
 

zpro

New Member
quote:Originally posted by Sami
quote:Originally posted by zpro
which in fact, found several files, after the using eraser twiceAfter a successful freespace wipe, previously deleted files cannot be recovered. If Eraser fails to clean something, it reports an error. Did you get any error messages?

Also, which version of Eraser are you using? Which operating system? And what file system type is on the drive?


Win2k OS
DL Latest version 5.6

And Now for the LOG file:
"Possible failure running task ( :) ."
"Failed to clean directory entry C:, could not prevent other programs from touching it."
"Failed to clean directory entry C: $Vault$. AVG, could not prevent other programs from touching it."

There are about 38 of these entry in the Log file.
Now is that how the program works?
Or does something else need to be setup?

Rick
[:(]
 

zpro

New Member
OKAY...
Just finished a Scan, using Recover4ALL pro
and this is it found on D drive

Cluster Scan
Folder: 917602
inside folder 9 files:
e.g.
NAME: SIZE: RECOVERY: START CLUSTER
?8WST1E0.9HP 42270720 FAIR 55859
?93ZP9B5.G3K 42270720 FAIR 40906
?K6FTREE.1UX 42270720 FAIR 51226

ETC...

Now do you see what I am saying,
this sharewarer recovery program like recover4all pro, should not be able to pick up
anything... just image what the DoD uses, like "INCASE" which cost $2k per year.
So, how does one fix these problems, (see earlier post) .

TIA
Rick
 

Sami

Member
quote:Originally posted by zpro
"Failed to clean directory entry C:, could not prevent other programs from touching it."Which means that Eraser failed to clean filenames from the given directory. This explains why you can find the files, but still, you should not able to restore the contents.

Anyway, the error message suggests the drive has a FAT[32] file system, converting it to NTFS should prevent these problems.
 

Sami

Member
quote:Originally posted by zpro
?K6FTREE.1UX 42270720 FAIR 51226
Now do you see what I am saying,Yes, I see. These look awfully lot like the temporary files Eraser creates during freespace wipe. They contain (most likely) random data and have a random filename. What I dont see is why it would matter that these files can be recovered, they contain nothing that would interest anyone.
 

zpro

New Member
Here is a few more question,
what about slack space? can eraser get that too?
what about scamble file names?

TIA
Rick
 

Sami

Member
quote:Originally posted by zpro
what about slack space? can eraser get that too?
what about scamble file names?Yes, Eraser clears slack space (i.e. cluster tip area) and filenames. I believe this is mentioned in the help file.
 

zpro

New Member
Good, Okay
what about a generic setup of showing what files to delete on a regular basis, for us non-gurus

And Last, Comparing Eraser to CyberScrub
would you say Eraser does all and more what cyberscrub can do?

TIA
Rick
[?]
 

garrett01

Administrator
Staff member
Comparing Eraser to CyberScrub
I had a quick look at their site and noted thay have a comparison chart. Eraser has a few Nos where there should be Yes.

Eraser is still the top dog. It does what is says on the can and that is it.

One piece about cyberscrub that caught my eye:
"Destroy email beyond recovery" -> Unless you actually wipe the email datafile and all your own emails with it, you cannot properly erase the data.

The only other way would be to extract the email data, create a new file and erase the old. This process would require regular use much freespace wiping over time and a lot of room for leakage.

Garrett
 
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