I would just like to let you know that your Forum, support and product all suck. I posted a question a year ago that over 800 people looked at and no one replied. I also posted a question the other night and no one replied. What is the sense of having a forum? Why don't you become a REAL company and offer tech support? I am sure if you improved your product (Eraser) you could actually sell it and be able to afford tech support.