The user is on a Win7 Pro x64 system and was using 126.96.36.19962 with no issues. Then it had stopped working for her so she put in a ticket. I updated her to the 188.8.131.5270 version and I tested with an admin account and it worked fine.
I then had her test and she was still unable to delete files...
Trying to post an issue in the Eraser Support, however, I receive a pop-up that what I am trying to post is spam-like and I need to contact an admin.
Please let me know what I need to do to get this posted. Thank you.