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Hey Joel, I'm up and running. I finally figured it out. I haven't worked with these kinds of issues before. I love the software. I hope I didn't insult you. I was just getting a little frustrated. My bad. Sorry about that. If you noticed I edited my earlier post. Respectfully, Jessica

Hello, Can anyone explain to me why I can't get these paths for Firefox to work when I enter them into Explore address bar? I'm putting the right user name, but I'm getting an error message that says Windows can't find file, check spelling or try searching for it. Nothing comes up with...

I can really appreciate what you’re trying to offer here in the way of free privacy software. You’re doing a great job. Thanks for taking the time to develop this software and offering it free to the public. That says a lot about the developer. Keep up the good work. And thanks for your help...

Thanks for the help. Jessica

Not a problem. I had already right clicked on start – explore – tools and folder options…show hidden files and folders radio button. When I click on “…” button a box opens up and says choose file and folders. In the box it says my computer and my network places. I double click on my computer and...

Hi Joel, Thanks for clarifying the location of these paths. The problem is when I click the radio button for files and folders it won’t let me enter or paste the path even when I click on subfolders. And when I click the radio button for files it won’t let me enter a path until I check use...

Re: Erasing Browser Cache and Email Hi Joel, Thank you for your response. These paths are helpful. I hope you don't mind this question, but I'm not exactly sure how to input these paths into the Eraser interface. I clicked on File & New Task, then checked the radio button for File and pasted...

Hi, Can someone explain to me how to use Eraser with Firefox an IE to erase Cache, history.dat, cookies.txt? I can't access any of this from Eraser interface as explained in help info. For Firefox there's no cache in profile, it won't show history or cookies. And Microsoft Internet Explorer is...