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Thanks for that information, windows is working pretty well for everything else and I do not want to do a re-install unless things get really critical. I was going to do a re-install of netframework but have not done it yet. I have another PC which I will try and run eraser on when I want to...

Hi David. 1. I have searched all of %userprofile% including all hidden and system files, and the file 'Task List.ersx' does not exist (maybe this is a pointer to the problem?) 2. After uninstalling, I had searched the registry for all occurances of 'Eraser' but none found. I have found that...

Thanks for your comments. I run windows XP home SP3 and it is fully patched. To uninstall I use Revo uninstaller. I un-installed Eraser and then checked the registry and there were no traces of Eraser left there. I then did a clean re-boot of the system so as not to run and unnecessary...

Hi David thanks for your help. I have read the FAQ and now have 2 problems in that the registry key HKCU/software, does not contain an eraser entry, and also the location %USERPROFILE%\Local Settings\Application Data does not contain an Eraser6 folder. I started again, completely removed...

I am a first time user of Eraser. It downloaded and installed fine, but each time I try and run it it says Eraser encountered a problem and needs to close. I have downloaded again and run a repair, but the same thing happens. I am running Windows XP. Can you suggest a solution please