Acces denied ; Eraser 5.8 still active after loading 6.10

jmbienv

New Member
I just downloaded Eraser 6.10 in replacement of the version 5.8.
I have Windows 7.

Problems : the files that were previously erasable ar now denied access (e.g. cookies, Windows Temp, etc..).
Whilst there is no problems erasing .doc or .xls files.

Surprisingly, while only the new version appears in C:\ProgramFiles, when I do a right click on a document
the new AND the old version are still shown. And both are working !!!
Can someone tell me where the old program version is hidden, so I can delete it.

Note that I run as Administrator, and had no problems with Erase 5.8 for years.

Thanks for you help.
 
Re: Acces denied ; Eraser 5.8 still active after loading 6.1

I resolved partly the first problem by modifying the settings from "Erase Files" to "Erase Files in Folder".
However, it is still impossible to erase Temporary Internet Files, even after the settins change.

The second question remains ; the old Eraser version is still active, although it is not visible anywere and as a result I cannot delete it

J-M
 
Re: Acces denied ; Eraser 5.8 still active after loading 6.1

I finally found in the Forum the reason why Eraser remained active after uninstalling.
It remains somewhere in Internet explorer.
Thank you, Joel for the method to uninstall it totally.

So, THE ONLY QESTION LEFT is : Why can't Eraser erase the "Temporary Internet File"

JMB
 
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