Cannot unistall Eraser 5.84
- Thread starter czechmate
- Start date
Overwriter
Active Member
Hi czechmate
That’s an unusual problem you have there !
Can I just ask what operating system you have and are you logged in as admin ?
Also do you have any other programs running that may cause this problem, such as sandbox type programs.
That’s an unusual problem you have there !
Can I just ask what operating system you have and are you logged in as admin ?
Also do you have any other programs running that may cause this problem, such as sandbox type programs.
czechmate
New Member
Hi Overwriter,
thanks for your response. I am running WindowsXP SP2 on compaq nx7000 (notebook). Not sure what sandbox type of program is, these are the major apps I've got installed:
AVG Internet Security
Office 2003, Word and Excell only
IE7
Outlook Express
Windows Media Player 11
Roxio easy CD creator
PaintShopPro 7
Adobe reader 8
Quote Tracker (stock charting app)
a few small apps like editors, catalogs, graphic viewer etc.
I disabled AVG and tried to uninstall, no joy.
One thing puzzles me, "uninstall" shortcut properties show this command string: "C:\Documents and Settings\All Users\Application Data\{74D61F17-FFC2-41AF-96E5-1DCB0631B6D1}\EraserSetup32.exe"
In other words the "unistall" link is running the install program. The question is: how does the install program know it is supposed to do uninstall? Is there not perhaps a command line argument missing, something like:
".....B6D1}\EraserSetup32.exe -unistall".
I've tried to run it with "-n" and "-uninstall" parameters but no joy.
thanks for your response. I am running WindowsXP SP2 on compaq nx7000 (notebook). Not sure what sandbox type of program is, these are the major apps I've got installed:
AVG Internet Security
Office 2003, Word and Excell only
IE7
Outlook Express
Windows Media Player 11
Roxio easy CD creator
PaintShopPro 7
Adobe reader 8
Quote Tracker (stock charting app)
a few small apps like editors, catalogs, graphic viewer etc.
I disabled AVG and tried to uninstall, no joy.
One thing puzzles me, "uninstall" shortcut properties show this command string: "C:\Documents and Settings\All Users\Application Data\{74D61F17-FFC2-41AF-96E5-1DCB0631B6D1}\EraserSetup32.exe"
In other words the "unistall" link is running the install program. The question is: how does the install program know it is supposed to do uninstall? Is there not perhaps a command line argument missing, something like:
".....B6D1}\EraserSetup32.exe -unistall".
I've tried to run it with "-n" and "-uninstall" parameters but no joy.
Overwriter
Active Member
Hi czechmate 
Just to let you know I have read your post and that I am thinking about it. I have no explanation just yet but I will get back to you when I think of something.
It is an unusual problem though ! :?
:wink:
Just to let you know I have read your post and that I am thinking about it. I have no explanation just yet but I will get back to you when I think of something.
It is an unusual problem though ! :?
:wink:
Overwriter
Active Member
Hi czechmate
I just want to make sure that you are not performing a “repair” when you get to the uninstall window.
When you use the shortcut start/allprograms/Eraser/UninstallEraser are you presented with the uninstall / repair window ? If so are you certain that uninstall is selected ?
I just want to make sure that you are not performing a “repair” when you get to the uninstall window.
When you use the shortcut start/allprograms/Eraser/UninstallEraser are you presented with the uninstall / repair window ? If so are you certain that uninstall is selected ?
