Forgotten Passwords Pt. 2

Baggy

New Member
I'm using eraser 5.8 and using windows vista business. I am unable to find the HKEY_LOCAL_MACHINE\SOFTWARE\Heidi Computers Ltd\Eraser\PROTECT in my registry to delete it. What should I try next?

here's what I'm facing, when i boot up I'm prompted for a password which i don't have the answer for. I'm certain i mistakenly put a password when I set up the software. When i attempt to start eraser I'm giving the same challenge window. I've also tried removing and re-installing the software and the password is still in place (nice programming!) I'm unable to locate any data in the specific user data section which is a bad thing as it is my work computer as well. Any help you can provide is certainly appreciated. I'm kind of stuck right now with what to do on this pc. Thanks again!

Jey
 
Are you using win64?

If this is the case you need to loiok under the Wow6432Node in HKEY_LOCAL_MACHINE\SOFTWARE\ i.e

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Heidi Computers Ltd\Eraser\PROTECT

Garrett
 
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