Total non function

[he5TSqKBXS]

I had v6.2 installed. I found that the option in the context menu of the recycle bin to erase its contents with Eraser was no longer functioning, and so I installed v6.0.10.2620. The same option still does not function, and also I find that if I try to open eraser, I get the message that eraser has encountered a problem and need to close. Any idea what is wrong here?

 

[garrett01]

You need to uninstall and then manually delete any eraser dll's and files, then delete registry entries as well. Finally reinstall.

Hopefully that should fix the issue,

 

[he5TSqKBXS]

Thank you for your suggestion.

I had already done as you suggested before installing v6.0.10.2620, in view of the problems I had recently encountered with version 6.2. I am afraid that repeating the process by following your recommendation has produced no better result.