The following is the email we received from Pest Patrol to say that our Eraser software is Not Spyware.
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Hello Finola,
After an evaluation by our Research group, we have confirmed that our product was incorrectly detecting your product Eraser as a pest.
All references to your product has been removed from our database.
Assuming there are no problems found in Quality Assurance, a new set of .dat files will be published by end of day Friday, November 12, from which all references to your product will have been removed.
Please let us know if you experience any further problems with our software incorrectly detecting yours or if you have any additional questions.
Sincerely,
Threat Manager
Computer Associates Int.
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Hello Finola,
After an evaluation by our Research group, we have confirmed that our product was incorrectly detecting your product Eraser as a pest.
All references to your product has been removed from our database.
Assuming there are no problems found in Quality Assurance, a new set of .dat files will be published by end of day Friday, November 12, from which all references to your product will have been removed.
Please let us know if you experience any further problems with our software incorrectly detecting yours or if you have any additional questions.
Sincerely,
Threat Manager
Computer Associates Int.